Skip to content

Access and roles

  • Passwords are stored only as salted hashes.
  • Two-factor authentication with an authenticator app is available to every user, with recovery codes.
  • Short-lived sessions. Session credentials are short-lived and held in HttpOnly cookies. Longer-lived refresh credentials rotate on use, within a family for each device.
  • Rate limits. Sign-in and two-factor attempts are rate-limited.
  • Approval for new accounts. A new self-signup stays pending until it is approved.
  • Users can list their sessions, end any one, or sign out everywhere.
  • Changing a password ends the user’s other sessions.
  • Suspending or removing a member, or deactivating an organization, ends the affected sessions.

Authorization is default-deny: a person can do only what a role grants.

Role Can
Organization admin Manage members and settings, and everything a member can do
Member Search, build, run audience groups, package campaigns and export
View-only Read the workspace and reports. Cannot export.

Moonbrush platform administrators are a separate role, and their entries into a client workspace are logged.

An agency works in a client’s workspace through a scoped, revocable link. The scope sets what the agency may do: view, activate campaigns, or bring in results. Scope is enforced on the server, and changing or revoking it ends the affected sessions.

Logged Detail
Authentication Sign-ins and failures, sign-outs, session refreshes, password resets
People Member lifecycle changes and organization switches
Agency access Every change to an agency link, with the scope before and after, the IP address, user agent and delegating agency
Moonbrush staff Each entry by Moonbrush staff into a client workspace
Exports A send record for every package and export

Every figure on these pages carries the date it was measured. See Published figures.

© 2026 Moonbrush Inc. Moonbrush, atlas, stage and Gravity are pending trademarks of Moonbrush Inc.